Privacy Policy

Hopkinson Engineering Company Limited

Last updated: 12 December 2025

Hopkinson Engineering Company Limited (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we handle any personal data you provide to us through this website.

1. Who We Are

Hopkinson Engineering Ltd
Website: https://www.hopkinsonltd.co.uk
Contact: info@hopkinsonltd.co.uk

2. What Personal Data We Collect

We do not directly collect personal data through this website via forms, accounts, or user registration.

You may choose to provide personal data to us by:

  • Communicating with us digitally via email or WhatsApp.
  • Telephoning us directly.

In those cases, we may collect:

  • Your name.
  • Your email address.
  • Your telephone number.
  • Any information you choose to share with us relating to your enquiry.

3. How We Use Your Data

Your data is used solely for:

  • Responding to your enquiry.
  • Providing our services.
  • Maintaining business records where required.

We do not sell, rent, or trade your personal data to third parties.

4. Website Hosting & Technical Data

This website is hosted by third-party infrastructure providers. When you visit the site, basic technical information such as your IP address, browser type, or device type may be processed in server logs for security and performance purposes only. This data is not used to personally identify visitors.

5. Cookies & Analytics

This website uses Google Analytics, a web analytics service provided by Google LLC. Google Analytics uses cookies to help us analyze how visitors use the site.

The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google. Google will use this information to evaluate your use of the website, compile reports on website activity, and provide other services relating to website activity and internet usage.

Google Analytics collects data anonymously. Your IP address is anonymized before being stored. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

For more information on how Google processes data, please see Google's Privacy Policy.

See our Cookie Policy for more details.

6. Error Monitoring

We use Sentry to help us monitor and fix technical errors on this website. This helps us maintain the security and reliability of the site.

When an error occurs, Sentry may process technical information related to the event, such as your device type, browser type, operating system, the page you were viewing, and diagnostic information such as error messages and stack traces. Your IP address may also be processed by Sentry as part of the connection to their service.

We do not send personal information (such as your name, email address, or phone number) to Sentry.

When an error occurs, Sentry may record a replay of your interaction with the website to help us understand and fix the issue. This replay captures technical interactions (such as clicks and navigation) rather than traditional video recordings. We have configured Sentry to mask personal data where possible to protect your privacy.

Sentry acts as a data processor on our behalf. For more information about how Sentry handles data, please see Sentry's Privacy Policy.

Our lawful basis for this processing is our legitimate interests in maintaining and improving the security, performance, and reliability of the website.

7. How We Store and Protect Data

Any personal data provided by direct contact is stored securely and only accessed by authorised persons. Appropriate technical and organisational measures are in place to protect your information.

8. Your Data Protection Rights

Under UK data protection law, you have the right to:

  • Request access to your personal data.
  • Request correction of inaccurate data.
  • Request deletion of your data where applicable.
  • Object to or restrict processing in certain circumstances.

To exercise any of these rights, please contact us using the details on our website.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.